Terms of Service
Effective Date: February 16, 2025
1. Introduction
Welcome to Sim Service (“Company”, “we”, “us”, or “our”). We provide virtual numbers
for SMS and OTP handling as well as Virtual Private Servers (VPS). This Terms of Service
(“Agreement”) governs your access to and use of our website, application, and related
services (collectively, the “Service”). By accessing or using the Service, you agree to be
bound by this Agreement.
2. Acceptance of Terms
By using our Service, you confirm that you have read, understood, and agree to be bound
by this Agreement. If you do not agree to any part of these terms, please discontinue
using the Service immediately.
3. Modifications to Terms
We reserve the right to modify or update this Agreement at any time without prior notice.
Changes will be effective immediately upon posting on our website. Your continued use
of the Service constitutes acceptance of the revised terms.
4. Eligibility
There is no minimum age requirement for using our Service. By using our Service, you
represent that you have the legal capacity to enter into this Agreement and that you do so
voluntarily.
5. Account Registration and Security
• Registration: In order to access certain features of our Service, you may be
required to create an account. You agree to provide accurate and up-to-date
information during the registration process.
• Security: You are responsible for maintaining the confidentiality of your account
credentials. You agree to notify us immediately if you suspect any unauthorized
access or use of your account.
6. Use of the Service
You agree to use the Service in compliance with all applicable laws and regulations. You
are solely responsible for any activity that occurs under your account. In connection with
your use of our Service, you agree not to:
• Engage in any activity that disrupts or interferes with the Service.
• Use the Service for any unlawful or fraudulent purposes.
• Transmit any harmful or malicious software.
7. Disclaimers and Limitation of Liability
• No Liability for External Site Changes: Sim Service is not liable for any changes
made by third-party websites or services that could render our virtual numbers
invalid or blocked.
• No Liability for Account Closures: We are not responsible for any account
closures or other consequences that may result from the use of our virtual
numbers.
• Service Provided “As Is”: The Service is provided on an “as is” and “as available”
basis without any warranties, express or implied. This includes, but is not limited
to, warranties of merchantability, fitness for a particular purpose, or non-
infringement.
• Limitation of Liability: In no event shall Sim Service be liable for any indirect,
incidental, special, consequential, or punitive damages arising out of or in
connection with your use of the Service.
8. Payment and Refund Policy
All sales are final, and no refunds will be offered for any reason.
Virtual Numbers Exception:
If a virtual number is found to be defective after testing within 24 hours of
purchase, Sim Service will replace the defective number free of charge.
Number Activation and Deletion Policy:
Virtual numbers remain active for as long as the required fees are paid. In the event that a
payment fails, the affected numbers will remain active for a grace period of 48 hours. If
payment is not successfully received within this period, the numbers will be permanently
deleted. Once deleted, these numbers cannot be reactivated.
Virtual Private Servers (VPS):
In addition to virtual numbers, Sim Service also provides Virtual Private Servers (VPS). All
purchases of VPS services are final and non-refundable under any circumstances.
9. Intellectual Property
All content, trademarks, logos, and other intellectual property provided through the
Service are the property of Sim Service or its licensors. You are granted a limited, non-
exclusive, non-transferable license to use the Service for its intended purpose. Any
unauthorized use is strictly prohibited.
10. Termination
We reserve the right to suspend or terminate your access to the Service at any time,
without prior notice, for conduct that violates this Agreement or is harmful to other users
or the Service. Upon termination, your right to use the Service will immediately cease.
11. Governing Law and Dispute ResolutionThis Agreement shall be governed by and construed in accordance with the laws of the
United Kingdom. Any disputes arising out of or relating to this Agreement or the Service
shall be resolved exclusively in the courts located within the United Kingdom.
12. Severability
If any provision of this Agreement is found to be invalid or unenforceable, the remaining
provisions shall remain in full force and effect.
13. Contact Information
For any questions or concerns regarding this Agreement, please contact us exclusively
via our contact page, or via simserviceuk@gmail.com
14. Monitoring and Fraudulent/Illegal Activity
Sim Service reserves the right to monitor the use of our services, including the usage of
virtual numbers, for any fraudulent, illegal, or unauthorized activity. If such activity is
detected, Sim Service may, at its sole discretion, suspend or terminate your access to the
Service and delete any associated virtual numbers without providing any refund.
You must not send unsolicited marketing, or any other type of text using our numbers. We actively
monitor this and if it is detected, your account will be terminated without refund.
15. Public Developers API
Our public Developers API is available for users to build their own solutions to receive
SMS messages. The API is provided on an “as is” basis and is publicly accessible. Sim
Service is not liable for any illegal or unauthorized use of the API, and you are solely
responsible for complying with all applicable laws and regulations when using the API.
16. Entire Agreement
This Agreement constitutes the entire agreement between you and Sim Service regarding
your use of the Service and supersedes any prior agreements or understandings.